3.1 This section applies to all visitors and the Users.
3.5 User can access, modify, correct and eliminate the data about him/her/it that has been collected pursuant to his/her/its decision to become a User. If User updates any of his/her/its information, SHPL may keep a copy of the information that User originally provided to SHPL in its archives for uses documented herein. SHPL takes User’s rights seriously and encourages User to use them if User deems this to be appropriate.
3.6 Due to the communications standards on the Internet, when a User visits the Website, SHPL automatically receives the URL of the site from which such User came and the site to which such User is going when he/she/it leaves. SHPL also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information may be used to analyse overall trends to help SHPL improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with third-parties without such User’s permission or except when required by law. Notwithstanding the above, SHPL may at its own discretion, share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
3.7 The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by SHPL and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, SHPL may allow authorized third parties to place or recognize a unique cookie on the User’s browser. SHPL does not store personally identifiable information in the cookies.
3.8 SHPL may keep records of telephone calls received and made for making inquiries, orders or other purposes for the purpose of administration of Services, research and development and for User administration.
3.9 SHPL may allow other companies, to serve advertisements to the Users. These companies include third party ad servers, ad agencies, ad technology vendors and research firms. SHPL may “target” some ads to User that fit a certain general profile. SHPL does NOT use personally identifiable information to target ads.
3.11 The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. SHPL hereby expressly disclaims any liability for any misuse of such information that is made available by visitors in such a manner.
3.14 SHPL endeavours to address any discrepancies and grievances of all Users with respect to processing of information in a time bound manner.
4.1 No sensitive personal data or information is automatically collected by SHPL from any casual visitors of this website, who are merely perusing the site.
4.3 If you, as a casual visitor, have inadvertently browsed any page(s) of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting this browser application should ordinarily clear all temporary cookies installed by SHPL. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as SHPL cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.
5.1 As part of the registration/application creation and submission process that will be available to Users on this website, certain information, including sensitive personal data or information is collected from the Users.
5.3 If you inadvertently submit any such information to SHPL prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is collected, stored or used, then you may access, modify and delete all information stored about You by SHPL by clicking on the “Edit Profile” link on the navigation bar of the Website when this feature will be activated.
5.4 Users’ personally identifiable information they choose to provide on the Website is used to help the Users describe / identify themselves. Other information that does not personally identify the Users as an individual, is collected by SHPL from Users (such as, patterns of utilization described above) and is exclusively owned by SHPL. SHPL may also use such information in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. If SHPL wishes to use any User’s personal data for a new purpose, it will seek such User’s permission before doing so.
5.5 SHPL will communicate with the Users through email and notices posted on the Website or through other means available through the service, including text and other forms of messaging when available. The Users can change their e-mail and contact preferences at any time by logging into their “Account” at www.SHPL.com and changing the account settings when this feature is activated.
5.6 At times, SHPL may conduct a User surveys to collect information about Users’ preferences. These surveys are optional and if Users choose to respond, their responses will be kept anonymous. Similarly, SHPL may offer contests to qualifying Users in which we ask for contact and demographic information such as name, email address and mailing address. None of this information is shared with third parties, except in summary form, if ever at all. The demographic information that SHPL collects in the registration process and through surveys is used to help SHPL improve its Services to meet the needs and preferences of Users. This may include targeting advertising to Users about our Services. Information we gather through a contest may also be disclosed to third parties, as necessary, for prize fulfilment and other aspects of any contest or similar offering.
5.7 All SHPL employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User’s sensitive personal data and information.
5.8 SHPL may also disclose or transfer User’s personal and other information a User provides, to another third party as part of reorganization or a sale of the assets of a SHPL corporation division or company. Any third party to which SHPL transfers or sells its assets will have the right to continue to use the personal and other information that a User provide to us.
5.9 To the extent necessary to provide Users with the services on the Website, SHPL may provide their Personal Information to third party contractors who work on behalf of or with SHPL to provide Users with such services, to help SHPL communicate with Users or to maintain the Website. Generally, these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, will have rights to use and disclose the personal information collected in connection with the provision of these services in accordance with their own privacy policies.
6.1 As part of the registration process, SHPL collects the following personal information from the Users:
iii. Email address;
vii. Phone number;
viii. Password chosen by the User;
6.3 SHPL makes all User Information accessible to its employees only on a need-to-know basis, and binds all such employees to strict confidentiality obligations.
6.4 Part of the functionality of the Website is assisting the Users to access information relating to pharmaceutical and surgical products, equipment, other medical services. SHPL may, therefore, retain and submit all such records to the relevant Users.
Notwithstanding the above, SHPL shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond the reasonable control of SHPL including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Your privacy is important to us. Whilst we will take reasonable precautions to protect the security and integrity of personal data provided to this Website, but due to the inherent nature of the internet as an open global communications engine, We cannot guarantee that the information, during transmission through the internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. We focus at protecting your personal information against any type of unauthorized usage. To do this SHPL has adopted measures like internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized system access where your personal information is stored. SHPL has taken every measure applicable under law to protect your information and in case of any damage you have the right to claim any form of statutory damage limited under the Information Technology Act, 2000 and according to the same you, hereby waive and release all entities, present or future of SHPL from any claim of damages under contract or under tort.
We take the following security procedure and technical and organisational measures to safeguard your personal information: firewalls, browser certification technology, and encryption, and limited access, use of passwords, for better safety of the information given by you.
If you take the payment gateway to make payments then the credit/debit card being used by you will be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS). We may share information with other third parties under strict confidential agreement, but won’t be liable for the security breach of the third party. We cannot also be held responsible for the loss or damage to you, as a result of you providing the information to third parties.
Notwithstanding anything contained in the policy, we won’t be responsible for any loss or damage to you in case of any Force Majeure Event, which is unforeseeable or not within the control of us.
No transmission on the internet can be said to be fully secured, hence, we cannot ensure the security of all the information provided by you and you do it on your own accord.